Who do I contact for questions or concerns?
If you have a question about anything from any department but not sure who to contact. Call (423)406-2935 or email Adam@bravozuluenterprises.com and I will promptly get you the information you are looking for, or I will get you in touch with right person. Your time is valuable, let me help you get the answers you need quickly.
Is it too late to make a change?
Changes to a project happen and are a lot more common than you may think. We want you as the customer to be satisfied with the end result, and sometimes you don't realize that you want a change until pieces are already coming together. Don't worry, just let us know as soon as possible. As long as the change is feasible, we'll initiate the change order request to ensure we capture your vision completely.
How accurate is your timeline?
While we try to always meet or beat our estimated timeline, there is always a chance for unforeseen setbacks. We strive to maintain timely and honest contact with our customer good or bad. We never want you left in the dark. We create a detailed project timeline before work begins and keep you updated throughout. Our goal is to finish on time while maintaining the highest standards of quality.
Do you use big box stores for your custom cabinets?
No! Our cabinets are designed and built right here at our facility using high quality hardwoods, plywood, finishes, and hardware. We work with many high end hardware companies so you can find the hardware that meets your aesthetic and budget needs. While big box stores only offer certain size cabinets requiring modification or a bunch of filler panels, we make ours to fit your space. Not only do they look beautiful, but they capture as much usable space as possible.